New hand-e-pix case study published!

We've already mentioned West Yorkshire police, but this week O2 published a case study which is available now through the Handheld PCs website.

It highlights the viewpoint of the IT department that were involved in the scoping and delivery of the project, and tells some of the lessons learned (so far).

What is key for me, is that experience is similar accross markets sectors, so even if you're not in the criminal justice sector then I'd encourage you to have a read!

hand-e-pix in police press

Janes Police Review will be familiar to any of our UK force customers, but I wanted to draw their attention to one of our case study sites in one of the latest publications: West Yorkshire Police.

Discussing the future of policing in Yorkshire is perhaps no surprise, as one of the leading technology adopters within that sector, the force is often an example of what's possible with the latest innovations.

As with the commercial sector, Police forces often look to see how peers have overcome the same challenges that they are experiencing, and more often than not they turn to West Yorkshire for their proof points.

hand-e-pix in the news

Orange today published a press release about the custom version of hand-e-pix in use on the M25 project.

For those of you who aren't aware the M25 is undergoing a major widening scheme to provide additional lanes and as a result an additional 50% capacity. The overrun fines for the construction phase are huge, so the joint venture that won the tender are using hand-e-pix to help manage snags.

By capturing and reporting in real time any problem areas, gang leaders are providing office based management staff real time updates on progress and problems. By using photographs, the field staff can reduce the time taken to capture data, and provide a more comprehensive view of scenarios on the ground. Integrated GPS provides the location, so that engineers can return to site quickly and if necessary carry out any remedial works.

Easter eggs and infrastructure

A big thanks to the team that has been working hard over the last few weeks to update the hand-e-pix hosted infrastructure for our hosted customers. Here's a quick summary of what's been going on: -

• New and up-spec'd load balanced web servers
• New database cluster
• New session handling code for Media Manager
• Upgrade for clients still runing Media Manager 1.0
• Transfer to a new data centre

What this means is that we're well placed to offer more hosted customers an improved experience and accomodate those enterprise customers who may want to use hand-e-pix in their own clustered environment.

Well done guys!

Have your say in phone design

This is a unique idea from Nokia - getting users to give their preference for device (hardware) design of the future. It only gives you a few headline features to choose and of course they may not actually use the feedback in the design process!

Still, it is a really simple idea and gives you a nice fuzzy feeling thinking that your opinion may sway the design direction of a company like Nokia.

And now for Windows Mobile

Having released a new BlackBerry client earlier in the month with updated graphics, we've turned our attentions to the Windows Mobile client.

Rather than 'simply' updating the graphics, the new hand-e-pix for Windows Mobile client will offer increased functionality. Based on customer feedback we're trying hard to keep the workflow as simple as possible whilst accomodating new features.


The target device will be the HTC HD2, which offers us a 5 megapixel camera and a lovely WVGA touch screen. As soon as the team have anything near completion we'll let you know!

New client for BlackBerry available now!

We've released a new (v1.0.4) BlackBerry client today with updated graphics to support the BlackBerry Curve 2 and BlackBerry Bold 2. The graphics get an overhaul for the original Curve and Bold too.

To install on your device OTA jump on over to http://setup.hand-e-pix.com  and let us know what you think!